Computer and Information Systems Manager

Plan, organize, direct, control and evaluate the activities of organizations that analyze, design, develop, implement, operate and administer computer and telecommunications software, networks and information systems. Analyzing requirements and estimating scope during gathering phase of projects. Tracking new requirements from projects and forecast future work. The Computer and Information Systems Manager is responsible for account health, client retention and growth from farming.

Responsibilities

Business Development

  • Accountable for achieving the account financial targets and KPIs
  • Create and update the account plan regularly and ensure BD is aware of changes within clients
  • Alert the BD team to opportunities for further sales within the client
  • Drive Digital Services into new areas of the business
  • Promote all Softvision lines of services within the client
  • Conduct Quarterly Business Reviews to ensure client satisfaction
  • Collect and coordinate farming activities with the account delivery team
  • A single point of escalation for the account
  • Spend 75+% of time onsite at the client

Delivery

  • Provide oversight of entire Softvision team for the account
  • Liaise on with Delivery and Technology to ensure client needs are fulfilled effectively
  • Ensure that Softvision delivery strategy matches the client expectations
  • Evaluate account status bi-weekly and delivers an action plan
  • Resolve the escalated issues

Financial Management

  • Booking commitment reports and Monthly bookings (US Dollar and Openings) by Sales Ops
  • Account financial planning and reporting
  • Monitor and resolve any financial issues

Qualifications

  • A bachelor’s degree in business administration, computer science or related field and five (5) years of experience, OR any similar combination of education and experience.
  • 75% international travel required.
  • MBA or Masters degree preferred.

Job Requirements

To perform the job successfully, an individual should demonstrate excellent interpersonal and communication skills.

Note

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Apply

Please email your resume and a link to your portfolio to hr@momentussoftware.com with the position/job title in the subject. Include a helpful message introducing yourself in the body and links instead of attachments wherever possible.

Thanks for your interest. Only those selected for an interview will be contacted.